Jeremiah Smith

jasmith.ux@gmail.com | www.jasmith-ux.com

Experience    

Sr. UX Designer, Railinc                                                   Oct 2019 – Present

Design lead for the Commercial Business Unit. Lead the design of useful, usable, and desirable products in a team environment. Work with leadership in design planning and goal creation. Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes. Design the architecture, interface, and interaction flow of services and experiences. Provide design consulting on American Association of Railroads (AAR) projects upon request.

UX/UI Designer, SUDDS (Scaling Up Digital Design Studies) at NC State University                                                  Jul 2019 – Oct 2019

Principal designer for Math-Mapper, a STEM-based research project. Established consistent guidelines for the application’s overall user experience and visual design. Worked closely with researchers, software development team and other stakeholders to define product requirements. Created user workflows, wireframes, prototypes and conducting usability interviews with external partners.

Interaction Designer, National Instruments                                                                                                                      Jan 2015 – July 2019

Working with product owners and engineering teams to guide the design vision of UI elements and workflows through implementation for SystemLinkTM. Create interaction models, user flows, prototypes and wireframes for user interfaces. Engage internal and external users and collaborate with cross-functional teams on user research and usability studies. Conduct and participate in regular design critiques to review work and share best practices. Lead a group whose purpose is to explore potential improvements to data visualization across company products.

Lead Designer, Bigpoint GmbH                                                                                                                                       Jan 2013 – Nov 2013

Led design team in the conception and implementation of content for browser-based products. Collaborated with management to identify project needs and create a viable design roadmap. Refined existing systems with the goals of increasing revenue and user retention. Led and participated in various system and UX walkthroughs of new features. Served as concept designer for future projects. Reviewed and vetted third-party products being considered for publication on international web portal.

Design Lead/System Designer, Zynga                                                                                                                           Sep 2010 – Oct 2011

Responsible for the product design team and core features. Created UI wireframes and feature workflow diagrams. Collaborated with designers, developers and artists to create and refine UX/UI features. Participated in UX reviews with multi-disciplinary product teams. Designed UX workflows and diagrams for internal tools.

Lead System Designer, UTV True Games                                                                                                                     Oct 2009 – May 2010

Created and implemented design standards and processes, provided guidance and storyboards for engineers, junior designers and visual design team. Served as point-of-contact for various outsourcing contractors during pre-production and development phases.

Senior Designer, KingsIsle Entertainment                                                                                                                    Sep 2006 – Aug 2009

Worked with a team of developers and artists in the design and creation of core features in an Agile development environment. Created conceptual UI/UX wireframes, user flow diagrams and prototypes to communicate design concepts for discussion, feedback and testing. This work also included UX testing on interfaces and feature workflow.

Staff Designer, Turbine Entertainment                                                                                                                        Aug 2005 – Sep 2006

Designed content for a live product. Produced finished design specs with detailed requirements and use cases for final implementation. Designed the first-time user experience post-launch.

Senior Designer, Mythic Entertainment                                                                                                                        Sep 2001 – July 2005

Managed design team responsible for the creation and implementation of new content and updates to live content. Worked closely with other designers, producers, engineers and artists on various aspects of design in existing products and new projects. Responsible for the UX of internal tools developed to create content.

Education      

North Carolina State University, Bachelor of Science in Textile Technology                                                                                May 2001

Skills  

Focus: Design Strategy, Interaction Design, Information Architecture, Prototyping, User Research, User Experience Design, Usability Testing, Service Design, Workshop Facilitation, Technical Writing, Editing, Proofreading

Technology: Adobe CS, Adobe XD, Sketch, MS Office + Visio, Balsamic, Azure DevOps